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FAQS:
1. What documents are necessary for organizing a case during reception?
Identification card and insurance notebook of a patient as being insured of him/her and presence of father for satisfaction about cure and operation and some money as therapy deposit.

2. Is the presence of father necessary in hospital for a child's operation?
Yes, his presence and satisfaction are necessary. Every person above 16-18 years old can satisfy himself/herself for operation but children under that age should be accompanied by their legal guardian.

3. If a patient’s father is not alive, can his/her satisfy?
In this case, a patient’s grandfather can satisfy. Otherwise a mother can't satisfy and legal guardian should be determined for a patient through inquiry from legal references and the satisfaction should be taken.

4. What should be done for taking therapeutic background of a patient?
By referring to hospital, writing demand and chief’s agreement of hospital, the copy of case pages including tests, sonography, radiology and biopsy, description of operation and summary of case are given to a patient and /or his/her legal guardian. The reason of a darn should be determined.

5. What equipments are there for a child affected to cancer?
all therapeutic pieces of hospitalized and flying patient are paid by institute of protecting children affected to cancer to his/her family. Necessary documents for delivery to institute and organizing a case for a patient are as follows:
A copy or print of account list, biopsy, aspiration of marrow of bone, certificate of a physician based on type of disease and confirmation of treating physician and sending one formal letter for institute from hospital which dates of reception and discharge and the paid sum by a patient have been written in. Flying prices of a patient are given to unit of tariff by providing its paid receipt and separate letter for flying prices is given to a patient.
Address of Mahak Institute:
Mahak welfare hospital collection- Oshan blvd-Lashgarak road, Tehran. Tel: 021-2490545-7

6. What documents are necessary for using of insurance of Imdad committee?
Card of therapy, taking form of reference from Imdad committee.

7. If a patient isn’t insured, is it possible her/his being insured?
Urban hospitalization insurance can are used and necessary documents for being insured are as follows:
- Identification of all members of patient’s family.
- Copy of first and second pages of patient’s father.
- Copy of first pages of identification of other members of patient’s family.

8. What should one do for getting a rural insurance?
After referring to a village's council and its confirmation, one should refer to insurance office located on 8th Reza, first 30 meters of Ahmad Abad and then after their confirmation, a card of rural insurance will be issued.

9. What should we do for using a card of rural insurance for a patient?
Providing following documents is necessary:
- A form of reference from a center of villages’ hygiene with its copy.
- A copy of first, second, third pages of patient’s parents’ identification.
- A copy of first and last pages of a patient’s identification.
- A patient’s rural insurance card and its copy.
- A patient’s parents' rural insurance card and its copy.
- A pictured rural insurance card for children upper than two years old is essential.

10. What documents are necessary for discharge of a patient?
Having the following documents is necessary during discharge:
- Having 2 copies of first page of a patient’s insurance notebook for insurances of army, social providing and therapeutic services (other ranks, urban and hospitalized patients).
- Providing letter of introduction of a back with its copy for the insured of banks.
- Having two copies from first page of a patient’s identification.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FAQS hospital unit Mashhad university of medical sciences Dr. sheikh hospital
 
 
 
 
 
 

Last Update : 2012-05-26 05:42:21

Dr. Sheikh Hospital -Tohid Square, Motahari Avenue, Mashhad-Iran, Tel.: (098 511)7269021-5, Fax: (098 511)7277470, Email: sheikh-hos@mums.ac.ir
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